Shipping & pickup
Pickup, local delivery & shipping
- Choose Bay Area pickup, local delivery, or nationwide shipping when you request a quote.
- Delivery and shipping costs are included in your custom quote.
- For pickup orders, we'll be in touch to arrange a pickup time when your order is ready.
When your order ships
- Standard production is typically 5–7 business days after full payment and final artwork approval.
- Embroidery is typically 7–14 business days. This is an estimate that begins after artwork approval and payment, and depends on your order details.
- Shipping timelines are estimates from the carrier and begin after production is complete.
Payment
- After you approve your quote, we send an invoice with a secure online payment link.
- Production begins after the order is paid in full and the final artwork is approved.
See our full order policies, or request a quote.