Shipping & pickup

Pickup, local delivery & shipping

  • Choose Bay Area pickup, local delivery, or nationwide shipping when you request a quote.
  • Delivery and shipping costs are included in your custom quote.
  • For pickup orders, we'll be in touch to arrange a pickup time when your order is ready.

When your order ships

  • Standard production is typically 5–7 business days after full payment and final artwork approval.
  • Embroidery is typically 7–14 business days. This is an estimate that begins after artwork approval and payment, and depends on your order details.
  • Shipping timelines are estimates from the carrier and begin after production is complete.

Payment

  • After you approve your quote, we send an invoice with a secure online payment link.
  • Production begins after the order is paid in full and the final artwork is approved.

See our full order policies, or request a quote.